CLICK HERE TO DOWNLOAD THE NEW ALCOHOL SERVICE STRATEGIES FOR THE 2008 LISMORE CUP.
The club recognises that it is against the law to serve anyone to intoxication. The club recognises that it is against the law to serve anyone under the age of 18. The club recognises that it is against the law to allow disruptive or violent behaviour to occur on the premises. All areas of the licensed venue will be staffed by RSA trained staff and have all necessary harm minimisation signage. Responsible Service of Alcohol Marshalls and licensed security officers will constantly patrol the licensed area and monitor patron behaviour. This policy relates to all permanent bar service areas, non-permanent bar areas (including can vans), and corporate and public marquee areas. The Lismore Turf Club has adopted the following procedures, which provide a framework for the Responsible Service of Alcohol and crowd control.
The Lismore Turf Club and current legislation recognises only 3 forms of identification: 1.Current Drivers Licence 2. RTA Proof of Age Card 3. Passport. Any person seeking entry to the premises may be asked to provide proof of identification. It is the clubs policy that persons under the age of 18 are not charged an admission fee. However they will only be allowed into the premises if they are accompanied by their parent or legal guardian, and must remain in the immediate company of that parent or legal guardian at all times. Both responsible adult & child must be prepared to wear a coloured wristband for the duration of the event for identification purposes. If a person under 18 years is found to not be in the immediate company of their parent or legal guardian, they can be asked to leave the premises. If a person is found drinking alcohol under the age of 18 they will be escorted from the premises and will be liable for prosecution. If a person is detected supplying alcohol to a person on our premises who is found to be under the age of 18 they will be escorted from the premises and will be liable for prosecution. Persons under the age of 18 are not permitted to stand or be served at the bar even for non-alcoholic beverages.
Persons who are intoxicated will be refused admission to the premises. Any patron in the establishment will be denied service if they are considered intoxicated, and an R.S.A. Marshall or security will be called to discuss the patrons options. The club does not seek to encourage rapid or excessive consumption through pricing and irresponsible promotions, and will not allow drinking games on the premises. Low alcohol and non-alcoholic beverages are always available and they are promoted and offered as an alternative to patrons who are judged as becoming intoxicated. Free drinking water is available at all bar areas.
In the interests of public safety, the Lismore Turf Club has adopted a NO GLASS policy in all public areas for Lismore Cup Day.
A six step management guideline has been implemented to deal with any area of the licensed venue that has inappropriate patron behaviour.
If an R.S.A. Marshall deems that a patron is becoming intoxicated he will call for security and inform the person that further service of alcohol is illegal and could jeopardise the RSA Marshall’s and bar staff’s employment, the clubs liquor licence and both parties could incur large fines. The R.S.A Marshall will then give the patron the opportunity to take advantage of the facilities in the Recovery Room for 1 hour. This will include an area to sit and regain their composure combined with the provision of complimentary tea/coffee, water & sandwiches. After 1 hour, the patron’s condition will be assessed by staff and a decision will be made that they will either be allowed back into the crowd or escorted from the premises. If a patron refuses to be escorted to the recovery room they will be asked to leave and they will be escorted from the premises. If a patron refuses to leave the premises when asked, the police will be called and the patron will be charged.
If a person’s behaviour is found to be violent, quarrelsome or disorderly our security staff will talk to the person about correcting their behaviour. If the behaviour is not rectified the person will be escorted from the premises and will be liable for prosecution.
The club will be pro-active in seeking to discourage drinking & driving, and will offer a number of services designed to alleviate the need for drink driving. These include the availability of breath testing equipment, the provision of a designated secure overnight car parking area, shuttle buses to various parts of Lismore and the provision of a taxi rank.
All staff are aware of the Club’s policy on Responsible Service of Alcohol, are fully trained and hold a Responsible Service of Alcohol Certificate and support the Club’s policy. The Club fully endorses and supports the Responsible Service of Alcohol and promotes the principles on Responsible Serving Practices.
Michael Timbrell
Licensee & Secretary/Manager